Managed IT Services for Business

This is a newish term for something we’ve always done: Manage your IT!

The old style of ‘fix it when it breaks’ is just no longer an option for businesses that rely on their IT systems.

In this digital era, most organisations are completely relying on technology to run their business and improve operational efficiency. With this rapidly evolving technology landscape, staying updated and managing complex IT systems can be overwhelming for businesses. This is where Managed IT Services come into play.

Managed IT Services refer to the practice of outsourcing your company IT responsibilities and functions to an external provider such as IT Support UK Ltd, also known as a Managed Services Provider (MSP). We aim to improve business operations and reduce costs by assuming an ongoing responsibility for 24-hour monitoring, problem resolution, and proactive IT system management.

The primary offerings of our Managed IT Services usually include network security, data backup and recovery, network monitoring and management, cloud services including Microsoft 365, software support, and consulting. The responsibility for these tasks is taken over by IT Support UK Ltd thus freeing up your staff to focus more on their own business activities.

There are several key benefits to partnering with our Managed IT Services.

Cost Savings:

Our Managed IT Services can significantly reduce your operational costs by eliminating the need for an in-house IT team. Or by having your non-IT staff ‘have a go’ and maybe take many times longer to fix simple issues. With our Managed IT Services, you only pay for the services you need and use, providing predictable monthly costs.

Access to IT Expertise:

Our team includes IT specialists with diverse skill sets and expertise. With our Managed IT Services, your business has full access to our experts, ensuring that your IT infrastructure is in knowledgeable and experienced hands.

Scalability:

As your business grows, so do your IT needs. Managed IT Services offer the flexibility to scale IT resources according to the growth and changing needs of your business.

Proactive IT Maintenance:

Instead of waiting for a problem to happen and then trying to fix it, we proactively monitor your IT systems to detect and resolve potential issues before they can cause significant impact.

Enhanced Cyber Security:

We are well-versed in the latest cyber security threats and can provide robust layers of cyber security in defence. Such as real-time monitoring, threat detection & response, email security filtering and alerting, to protect your businesses from ever-evolving cyber threats.

Choosing the right IT support provider is a crucial decision. While considering a Managed IT Services provider, businesses should consider factors such as the provider’s expertise, client testimonials, availability, scalability, and the range of services they offer. It’s also essential to ensure they meet compliance standards such as ISO27001 and Cyber Essentials and can demonstrate robust data protection and security policies.

In conclusion, Managed IT Services are a strategic method for improving IT operations, reducing costs, and keeping up with the fast-paced digital activity. By entrusting your IT needs to our IT Support Services, your businesses can focus more on core functions, driving growth, and staying competitive in the marketplace.

Here are some of the Managed IT Services that we provide to our clients:

IT Systems Monitoring

24/7 monitoring of your IT systems alerts us when an issue is found.

  • Potential virus infection

  • Computer hard drive starting to fail

  • State of last systems backup

  • New admin account created

We can monitor literally thousands of events.

IT Systems Maintenance

Systems need maintaining to stay healthy and prevent failure.

  • Server hardware

  • Network Devices

  • Network connections

  • Operating Systems

IT maintenance will keep your systems reliable

Cyber Security

Cyber security is a serious issue for small business

  • Email Filtering

  • Microsoft 365 Monitoring

  • Business Class Anti-Virus

  • Data Encryption

Every business must be properly protected

Data Backup

Data can disappear, it must be backed up.

  • Daily Secure Remote Backup

  • Backup Monitoring

  • Backup Restore Testing

  • Microsoft 365 Backup

We can manage & monitor all backups

Disaster Recovery

You must have a disaster recovery plan in place

  • Full systems backups

  • IT inventory

  • Data loss recovery

  • A complete recovery plan

Data disasters happen every day, let’s prepare

System Updates

Every day there’s an update being released

  • Software update

  • Security patching

  • Windows updates

  • Hardware updates

All these updates need installing without delay

Instant Remote Support

Remote support ready to go, no fiddly downloads

  • One click remote support

  • Technician connects in seconds

  • Fixes deployed quickly

  • Safe and secure

Remote support, the fastest possible resolution

Asset Management

A full and complete up to date list of your IT assets

  • Servers

  • Computers

  • Network devices

  • Microsoft licences

A complete manageable list of everything

Risk Analysis

What could fail or go wrong and what’s the risk?

  • Data breach

  • Email security

  • Data loss

  • IT System failure

A complete risk report to keep ahead of the game

3rd Party Management

Removes the frustration of other providers

  • Internet providers

  • Printer companies

  • Software licencing

  • Specialist software providers

We manage them so you don’t have to

Looking for an expert IT Support Company?

From cyber security to virtual desktops, working from home
or laptop on the beach, we’re here for you.

Get in touch today